If any given time you would like to migrate your VPS instance to a different location/region, we can do so manually. In order to migrate your VPS instance, please follow the following steps:

 

  • Please open a ticket under our "Sales" department with the subject : Location migration request - From (Current location) to (New location)
  • There will be an one time $5 fee associated to each migration request.
  • If we have enough resource to support the migration, we will respond to the ticket and generate an invoice for the service fee.
  • Once paid, please respond to the ticket and we will provide you with an ETA and further details.
  • Your IP address will change.
  • There will be a downtime of up to 3 hours.
  • While we do not anticipate any data loss, it can happen. Please ensure you have taken your backup before confirming the migration.
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